Get the benefits of membership from just £5 per month
A fixed price, low monthly subscription means members can contact us without the worry of spiralling technical support costs. We don’t sell computers or phones, so we can help you work through what you need.
Maybe we can help you save money on household bills! Lloyds estimate £348 per year on utilities. Some of our partners offer discounted schemes for membership and hardware purchase.
NetFriends is a new start-up Community Benefit Society that has wide IT and community experience.
is to help people use technology to get connected and stay connected.
According to Lloyds Bank, 11.7 million people in the UK struggle with technology. We want to make sure that everyone has access to help to ensure they are confident, safe, and, perhaps, even enjoy technology.
How can I be involved?
How can you dip your toe in the water? We need people for a variety of roles – remote support, research, on-site support (for normal people), technical support (for techies). All of these roles are flexible to fit around your life. You may be already be helping your community group or charity, or you are a college student or career changer looking for experience, or a stay-at-home parent needing some variety.
Do I need to be an IT techie?
No, no and no! Well, a bit. You should have an interest in technology because this work should be interesting for you. But, seriously, not too unhealthily geeky. At the end of the day, this is about helping people (computers come second). Because technical issues for our clients are more straightforward than in a commercial environment, it’s much more about being patient, persistent and mucking in than being a technical guru. The majority of issues can be sorted by working through things together. And where it is a bit more of a technical conundrum, then we can put you in touch with proper, geeky, (but nice) techies.
Will I need to be trained?
Everyone will need a bit of training initially. It won’t just be the technical stuff. It will focus on creating relationships and helping people learn at their pace. As time goes on we expect that the ‘network of friends’ will be a terrific resources for learning and support.
Can I still do my other volunteering work?
Absolutely! Our focus is on the individual – which includes volunteers. This is a flexible and collaborative approach – so we will work around your other commitments, build on your interests and support you when you want it.
And at the same time to contribute to a real measurable difference to people who are unfailingly grateful for your help. Volunteers are hugely important to us and our objective is to make sure you see NetFriends as a valuable, challenging, and fun way of spending your time.
We are particularly interested in other community-based organisations who want to explore how we can work together, and ensure their digital strategy makes the connection to the people who need their help. The sheer number of ‘digitally excluded’ requires a collaborative, community-based approach, so this is fundamental to our strategy.
If you are an organisation with a digital strategy where users need to engage with the services you offer, but are struggling to do so, please contact us to discuss how we can work together for you to get the most out of your strategy.
We aim to ensure NetFriends will be financially sustainable well into the future. As well as carefully managing operational efficiency, we have adopted a spread of funding initiatives, including traditional grant-aid, affordable membership subscriptions, as well as the ability for other organisations with shared interests to invest and own shares in NetFriends.
Corporate membership starts at a very low level and offers members benefits of shared technology and training. Please contact us to find out how we could work together.